1. Ownership & Condition
● The medical equipment remains the property of JJ Healthcare Products and is provided in
good, clean, and sanitized condition.
● The Renter shall return the equipment in the same condition as received at the end of the
rental period.
2. Rental Term & Payment
● The rental term begins on the pickup/delivery date and ends on the agreed return date.
● All rental payments must be made in advance before the rental period begins.
● A valid debit/credit card or cash payment will be required to complete the rental order.
● A valid photo ID may be requested upon pickup or delivery.
3. Late Returns & Extensions
● If the equipment is not returned to JJ Healthcare Products by the agreed-upon due date, the Renter will be responsible for additional rental charges for the extended rental period. JJ Healthcare Products reserves the right to automatically charge the applicable rental fees to the credit card on file.
For example: If the Renter rents a device for one week at a rental rate of $55 and the equipment is not returned by the due date, an additional $55 rental charge will automatically be charged to the credit card on file for the next rental period.
> To avoid an automatic charge, the Renter must contact JJ Healthcare Products by phone or email before the rental due date to request an extension.
> The Renter remains responsible for all applicable rental charges until the equipment is returned to JJ Healthcare Products.
● Extensions must be requested by the day before or the morning of the rental end date to
create a new order and process payment.
4. Delivery & Pickup
● Deliveries are available within the Greater Toronto Area (GTA). Deliveries outside this
area are subject to JJ Healthcare Products' discretion and additional fees.
● Pickup time confirmation will be provided via phone call the day before or the morning
of the scheduled return date.
● Delivery will be scheduled within a 2-3 hour window to accommodate customers.
5. Cancellation Policy
● Cancellations are not permitted once an order is confirmed.
● If an exception is made, a 50% cancellation fee of the total rental amount will apply.
6. Repossession & Termination JJ Healthcare Products reserves the right to repossess the
equipment and terminate this Agreement immediately if:
● The Renter fails to make any required payments.
● The Renter violates any terms of this Agreement.
7. Liability & Equipment Use
● The Renter assumes all risk and liability for any loss, damage, or injury, including death,
arising from the use of the equipment.
● The equipment must not be used:
o Under the influence of intoxicants.
o In an unsafe or reckless manner.
● The Renter agrees to defend, indemnify, and hold harmless JJ Healthcare Products, its
employees, agents, and shareholders from any claims, losses, or damages arising from
equipment use, unless caused by JJ Healthcare Products’ gross negligence.
● The Renter must immediately notify JJ Healthcare Products of any accidents or damage.
8. Damage, Loss, & Repairs
●The Renter is responsible for any loss or damage to the equipment.
● JJ Healthcare Products will determine whether repair or replacement is required, and the
Renter is responsible for associated costs.
● No alterations or modifications may be made to the equipment without prior written
consent from JJ Healthcare Products.
9. Rent-to-Own Option
● If the Renter wishes to purchase the same or a similar product, final approval must be obtained from JJ Healthcare Products. The Renter will be responsible for paying the remaining purchase amount as determined by JJ Healthcare Products, with up to a maximum deduction of $100 from the applicable purchase amount.
10.Prohibited Actions
● The Renter shall not sublet the equipment or transfer any rights under this Agreement
without written consent from JJ Healthcare Products.
11.Entire Agreement
● This Agreement represents the entire understanding between both parties and may only
be modified by a written agreement signed by both parties.